Tickets menu
Create ticket
Back
My tasks
6
Open
0
In progress
2
Stopped
1
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Personal filters
Термінові тікети
11
Термін SLA минув
85
Followed up
Tickets from me
26
Open
19
In progress
2
Stopped
1
Waiting
0
Approval
2
Deferred
1
Completed
1
Frozed
0
All tickets
103
Open
34
In progress
22
Stopped
6
Waiting
11
Approval
13
Deferred
6
Completed
11
Frozed
0
Data analytics
8
Open
0
In progress
2
Stopped
2
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Accounting
12
Open
6
In progress
1
Stopped
0
Waiting
1
Approval
2
Deferred
1
Completed
1
Frozed
0
Software development
8
Open
1
In progress
2
Stopped
2
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Web development
5
Open
1
In progress
1
Stopped
0
Waiting
0
Approval
2
Deferred
0
Completed
1
Frozed
0
Cybersecurity
4
Open
0
In progress
1
Stopped
0
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Designers
8
Open
2
In progress
3
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Recruitment and personnel management
5
Open
2
In progress
1
Stopped
0
Waiting
1
Approval
0
Deferred
1
Completed
0
Frozed
0
Marketing
13
Open
1
In progress
4
Stopped
1
Waiting
2
Approval
2
Deferred
2
Completed
1
Frozed
0
Management
8
Open
2
In progress
2
Stopped
0
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Technical support and service
16
Open
11
In progress
3
Stopped
1
Waiting
0
Approval
0
Deferred
0
Completed
1
Frozed
0
Mobile application development
3
Open
0
In progress
0
Stopped
0
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Project management
13
Open
8
In progress
2
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Tickets service menu
Contacts
Organizations
Files
Knowledge base
Categories
Checklists
Autodistribution groups
Settings
Branding
Languages
Thread
Work schedule
Access groups
Staffs
Departments
Notifications
Thread rates
Channels
Setting up mail templates
Telephones
Spam-list
General settings
Status
Tickets tickets created
Create
Thread
Department
Status
Type
Priority
Client
Staff
Tickets user menu
admin@demo.helpdeskstar.org
Status
Online
Offline
Break
Online
Service information
Name:
Demo
Active to:
01.01.2024 02:00
File storage:
278 MB/3 GB (used 9%)
Staffs:
18 / 0
Trial Period
Subscribe Now
Personal filters
Settings
Notifications
Languages
Ukrainian
English
Polish
Russian
Logout
View profile
Edit profile
Log out
Knowledge base / Загальні запитання
Add category
Add article
Tag list
- All -
Загальні запитання
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Інформаційні запити
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Вартість послуги
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Пакети послуг
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Відміна та повернення
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Оплата
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Персональні дані та конфіденційність
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Процедура замовлення
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Скарги та претензії
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Терміни та умови
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Технічна підтримка
Weight for added category
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
0
Search
List settings
Export list
ID
Name
Tags
Category
Preview message
Author
Created
Last changed by
Changed
Operations
There are no articles yet.
All customer requests and internal tasks of employees in
one system
Order system
