General settings | 'HelpDeskStar demo' Support

Visual interface

Comment height limit

Thread display type

Messenger style (editor in bottom)

Staff registrationAllows staff to register on the page https://admin.demo.helpdeskstar.org/en/user/register/staff

Set up password on registrationAllows to set up password during registration. Otherwise a new password will need to setup via link sent to the mail.

Protocol "SAML v2.0"

Vertical Tabs

General

Enable service

SAML login link text.

Service provider

Entity IDThe identifier representing the SP.

Metadata URL

Assertion Consumer Service

Single Logout Service

Sign metadataAdd a UUID to the metadata XML and sign it (using the key whose public equivalent is published inside this same metadata).

Private key

X.509 Certificate

Identity Provider information

Entity IDThe identifier representing the SP.

Single Sign On ServiceURL where the SP will direct authentication requests.

Single Logout ServiceURL where the SP will direct logout requests.

Change password URLURL where users will be directed to change their password.

Public X.509 certificatePublic X.509 certificate of the IdP, used for validating signatures. Line breaks and '-----BEGIN/END' lines are optional.

Message Construction

Sign authentication requestsRequests sent to the Single Sign-On Service of the IdP will include a signature.*

Sign logout requestRequests sent to the Single Logout Service of the IdP will include a signature.

Sign logout responseResponses sent back to the IdP will include a signature.

Encrypt NameID in logout requestsThe NameID included in requests sent to the Single Logout Service of the IdP will be encrypted.

Specify authentication contextSpecify that only a subset of authentication methods available at the IdP should be used.

Validation

Require NameIDThe authentication response from the IdP must contain a NameID attribute.

Allow duplicate attribute namesDo not raise an error when the authentication response contains duplicate attribute elements with the same name.

Require messages to be signedResponses (and logout requests) from the IdP are expected to be signed.

Require assertions to be signedAssertion elements in authentication responses from the IdP are expected to be signed.

Require assertions to be encryptedAssertion elements in responses from the IdP are expected to be encrypted.

Require NameID to be encryptedAssertion elements in responses from the IdP are expected to be encrypted.

Mapping

E-Mail

NameID

E-Mail attribute name

Attribute for field "Phone"

Attribute for field "Nickname"

Attribute for field "Last name"

Attribute for field "First name"

Attribute for field "Surname"

Transcribe

Default service

- Not specified -

Automatic transcribe audio files in messages

Services setting

API key

Language

Autodetect

AssemblyAI

E-Mails

Block notification of user creation from being sent to clients

OpenAI/GPT 3.5

API-key

System message

Modify command

Thanks for the rating

Tickets Horizontal Tabs

Ukrainian

English

Polish

Russian

Translator

Default translation service

Disable translations

Languages for quick access to translation

Google Translate

Google API keyPlease enter your Google API key or visit Google APIs console to create new one.