Tickets menu
Create ticket
Back
My tasks
6
Open
0
In progress
2
Stopped
1
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Personal filters
Термінові тікети
10
Термін SLA минув
81
Followed up
Tickets from me
24
Open
17
In progress
2
Stopped
1
Waiting
0
Approval
2
Deferred
1
Completed
1
Frozed
0
All tickets
99
Open
31
In progress
22
Stopped
6
Waiting
11
Approval
13
Deferred
6
Completed
10
Frozed
0
Data analytics
8
Open
0
In progress
2
Stopped
2
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Accounting
11
Open
5
In progress
1
Stopped
0
Waiting
1
Approval
2
Deferred
1
Completed
1
Frozed
0
Software development
8
Open
1
In progress
2
Stopped
2
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Web development
4
Open
0
In progress
1
Stopped
0
Waiting
0
Approval
2
Deferred
0
Completed
1
Frozed
0
Cybersecurity
4
Open
0
In progress
1
Stopped
0
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Designers
8
Open
2
In progress
3
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Recruitment and personnel management
5
Open
2
In progress
1
Stopped
0
Waiting
1
Approval
0
Deferred
1
Completed
0
Frozed
0
Marketing
13
Open
1
In progress
4
Stopped
1
Waiting
2
Approval
2
Deferred
2
Completed
1
Frozed
0
Management
8
Open
2
In progress
2
Stopped
0
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Technical support and service
14
Open
10
In progress
3
Stopped
1
Waiting
0
Approval
0
Deferred
0
Completed
0
Frozed
0
Mobile application development
3
Open
0
In progress
0
Stopped
0
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Project management
13
Open
8
In progress
2
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Tickets service menu
Contacts
Organizations
Files
Knowledge base
Categories
Checklists
Autodistribution groups
Settings
Branding
Languages
Thread
Work schedule
Access groups
Staffs
Departments
Notifications
Thread rates
Channels
Setting up mail templates
Telephones
Spam-list
General settings
Status
Tickets tickets created
Create
Thread
Department
Status
Type
Priority
Client
Staff
Tickets user menu
admin@demo.helpdeskstar.org
Status
Online
Offline
Break
Online
Service information
Name:
Demo
Active to:
01.01.2024 02:00
File storage:
222 MB/3 GB (used 7.2%)
Staffs:
18 / 0
Trial Period
Subscribe Now
Personal filters
Settings
Notifications
Languages
Ukrainian
English
Polish
Russian
Logout
View profile
Edit profile
Log out
Адміністратор
Ticket of helpdeskstar
Payments
0
Subthreads
0
List of observers
0
History
Audit
- Department -
Data analytics
Accounting
Software development
Web development
Cybersecurity
Designers
Recruitment and personnel management
Marketing
Management
Technical support and service
Mobile application development
Project management
Technical support and service
- Executant -
Тех. підтримка Анастасія
Розробник ПЗ Катерина
Веб-розробник Ігор
Розробник моб. додатків Олена
Менеджер Іван
Розробник ПЗ Дмитро
Адміністратор
Дизайнер Катерина
Менеджер Дмитро
Бухгалтер Анна
Менеджер Петро
Анатлітик Максим
Аналітик Юлія
HR Юлія
Дизайнер Віталій
Маркетолог Дмитро
Кібербезпека Олена
Розробник моб. додатків Вікторія
Тех. підтримка Анастасія
Assign to yourself
Another actions
Answer
Comment
Parent thread
Froze
19 May 10:52
Checklists
Watch
Union
Set complete status
Delete
Time required to complete
0h. 0m.
Execution time estimate
0h. 0m.
#AAM00001013
from 12.05.2026 11:29
Activity
15.05.2026 13:08
Status
Open
In progress
Stopped
Waiting
Approval
Deferred
Completed
Open
Category
Category
Priority
Low
Medium
High
Critical
Medium
Type
No type
Technical support
New functionality
Report an error
Technical support
comment
Адміністратор
15.05.2026, 13:08
Адміністратор
12.05.26, 11:29
#1022
Дякую за допомогу! Я зроблю це і спробую визначити, яке розширення викликає проблему.
All customer requests and internal tasks of employees in
one system
Order system
Тех. підтримка Анастасія
