Tickets menu
Create ticket
Back
My tasks
6
Open
0
In progress
2
Stopped
1
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Personal filters
Термінові тікети
11
Термін SLA минув
85
Followed up
Tickets from me
26
Open
19
In progress
2
Stopped
1
Waiting
0
Approval
2
Deferred
1
Completed
1
Frozed
0
All tickets
103
Open
34
In progress
22
Stopped
6
Waiting
11
Approval
13
Deferred
6
Completed
11
Frozed
0
Data analytics
8
Open
0
In progress
2
Stopped
2
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Accounting
12
Open
6
In progress
1
Stopped
0
Waiting
1
Approval
2
Deferred
1
Completed
1
Frozed
0
Software development
8
Open
1
In progress
2
Stopped
2
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Web development
5
Open
1
In progress
1
Stopped
0
Waiting
0
Approval
2
Deferred
0
Completed
1
Frozed
0
Cybersecurity
4
Open
0
In progress
1
Stopped
0
Waiting
2
Approval
1
Deferred
0
Completed
0
Frozed
0
Designers
8
Open
2
In progress
3
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Recruitment and personnel management
5
Open
2
In progress
1
Stopped
0
Waiting
1
Approval
0
Deferred
1
Completed
0
Frozed
0
Marketing
13
Open
1
In progress
4
Stopped
1
Waiting
2
Approval
2
Deferred
2
Completed
1
Frozed
0
Management
8
Open
2
In progress
2
Stopped
0
Waiting
1
Approval
1
Deferred
1
Completed
1
Frozed
0
Technical support and service
16
Open
11
In progress
3
Stopped
1
Waiting
0
Approval
0
Deferred
0
Completed
1
Frozed
0
Mobile application development
3
Open
0
In progress
0
Stopped
0
Waiting
1
Approval
1
Deferred
0
Completed
1
Frozed
0
Project management
13
Open
8
In progress
2
Stopped
0
Waiting
0
Approval
1
Deferred
0
Completed
2
Frozed
0
Tickets service menu
Contacts
Organizations
Files
Knowledge base
Categories
Checklists
Autodistribution groups
Settings
Branding
Languages
Thread
Work schedule
Access groups
Staffs
Departments
Notifications
Thread rates
Channels
Setting up mail templates
Telephones
Spam-list
General settings
Status
Tickets tickets created
Create
Thread
Department
Status
Type
Priority
Client
Staff
Tickets user menu
admin@demo.helpdeskstar.org
Status
Online
Offline
Break
Online
Service information
Name:
Demo
Active to:
01.01.2024 02:00
File storage:
278 MB/3 GB (used 9%)
Staffs:
18 / 0
Trial Period
Subscribe Now
Personal filters
Settings
Notifications
Languages
Ukrainian
English
Polish
Russian
Logout
View profile
Edit profile
Log out
Адміністратор
Не працює кнопка на сайті
Payments
0
Subthreads
0
List of observers
0
History
Thread files
Audit
- Department -
Data analytics
Accounting
Software development
Web development
Cybersecurity
Designers
Recruitment and personnel management
Marketing
Management
Technical support and service
Mobile application development
Project management
Web development
- Executant -
Веб-розробник Ігор
Розробник ПЗ Катерина
Розробник моб. додатків Олена
Менеджер Іван
Розробник ПЗ Дмитро
Адміністратор
Дизайнер Катерина
Менеджер Дмитро
Бухгалтер Анна
Тех. підтримка Анастасія
Менеджер Петро
Анатлітик Максим
Аналітик Юлія
HR Юлія
Дизайнер Віталій
Маркетолог Дмитро
Кібербезпека Олена
Розробник моб. додатків Вікторія
Веб-розробник Ігор
Assign to yourself
Another actions
Answer
Comment
Parent thread
Froze
SLA
Checklists
Search
Watch
Union
Set complete status
Delete
Time required to complete
0h. 0m.
Execution time estimate
0h. 0m.
#AAM00001030
from 20.08.2026 11:48
Activity
20.08.2026 11:48
Status
Open
In progress
Stopped
Waiting
Approval
Deferred
Completed
Open
Category
Priority
Low
Medium
High
Critical
Critical
Type
No type
Technical support
New functionality
Report an error
Technical support
Адміністратор
20.08.26, 11:48
#1042
Потрібно перевірити коректність роботи сайту, клієнти повідомляють, що не працює кнопка «Оплатити».
All customer requests and internal tasks of employees in
one system
Order system