Add category group of the thread

The name of the thread type.
Communication channels
Api
Channel name
 Channel type
 Use
Заявки з сайту
API
Imap
Channel name
 Channel type
 Use
Бухгалтерія
Mail channel
Менеджмент
Mail channel
Підтримка
Mail channel
Telegram
Channel name
 Channel type
 Use
Телеграм
Telegram Bot
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
No access
Full access
All customer requests and internal tasks of employees in one system
Order system